An endpoint is a phone number that we will forward calls to when someone calls your tracking number. It can be a mobile number, a landline, or the number for your call center. If you have a phone number that people are calling today, it can be a endpoint.

Receiving numbers can be used in a few different ways in your call routing:

  • Forward your tracking number directly to one or more endpoints
  • Use a endpoint as a no-answer routing option for another feature (such as a queue)
  • Assign endpoints to one or more zip codes within a geo router